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Mission Communications SCADA Systems – Pre-Engineered for Lift Stations, Tanks, Instrumentation, Rain Gauges, Flow Monitoring

Mission Communications – SCADA  was the first to use the digital control channel of the cellular network for monitoring, control, databasing and automated alarm/status notification for fixed base assets in North America. MISSION combines national public wireless data networks, Internet technologies, databases, graphical user interfaces and computer telephony technologies into prepackaged SCADA systems.

MISSION does not just manufacture hardware — we supply the rest of the tools that provide customers management information concerning their remote facilities and the people that maintain those facilities. The hardware simply gathers the information. MISSION is continually upgrading its centralized management information services, which are immediately available via the Internet to all its customers.

MISSION is committed to maintaining total customer satisfaction by providing the highest quality remote monitoring equipment and notification services, utilizing the most cost-effective wireless transport technology, and exceeding customers’ expectations.

With today’s wireless technology, the only constant is change. MISSION‘s customers can always take advantage of the latest hardware and wireless network breakthroughs with our generous trade-in and upgrade policies.

Take Advantage of Free 60 Day Evaluation – No Strings Attached & No Obligations

mission-scadaLet JCI’s factory trained technicians professionally install a Mission unit to any lift station, water tank, line pressure or any other monitoring need. Installation is unobtrusive and lets you take advantage of a full SCADA system that is so simple, that we’ll have you up and running in less than a day. Use it as a stand alone system, or as fill-in or backup for existing SCADA systems. Cities including Olathe, Gardner, Blue Springs, Springfield and many others have taken advantage of Mission SCADA systems. Take advantage of the free trial and the ability of a  fully implemented systems at a fraction of the costs of traditional SCADA. In many cases, such as a lift station monitoring, enjoy the MISSION SCADA system for less than the price of many auto-dialers.
mission-scada-pebble-beachSee for yourself why thousands of customers enthusiastically recommend MISSION including the following quote from a customer that took advantage of the free demo. The customer had read about the MISSION system in trade magazines, but because of the low price and  prior experiences with cellular,  didn’t think the system would meet expectations. Following is the customer’s comment of their experience with MISSION:
“It’s a little embarrassing. We bought MISSION as a backup to our existing SCADA. In many areas it out performs the primary system. It’s certainly a heck of a lot less expensive and easier to use.” 
 
Follow the link to Mission’s website for the full case study of “Pebble Beach – Mission for backup of existing SCADA System”. With its reliability and affordability, other cities and utilities can make Mission their primary or only SCADA system.

The MISSION system includes the use of all our web based SCADA software, software upgrades, and hosting and maintaining two customer web sites.  All technical support, and all wireless data and long distance telephone charges and archiving of the customers’ historic device data is also included.  In addition, the MISSION system can send all your data through an OPC interface into your SCADA software.

Contact JCI or email askjci@jciind.com to discuss a free trial.

What’s Included???

You may wonder exactly what is included in the annual service fee purchased with a field RTU (Remote Terminal Unit, RTU). What are the actual ongoing costs of the Mission system? Are there any hidden fees? Do I have to buy cellular service to make the RTU work? What about excess messages – are there charges for excessive alarm notifications? Are there any software licenses I have to purchase? How many people can use the system? How long do you keep RTU data? What happens if my RTU is damaged? What about security?

Here’s the bottom line: the  Mission annual service fee includes everything your utility needs to run your  Mission unit in a secure fashion with no risk of hidden fees. This includes all cellular service, the servers that manage and archive the data, web portals, reports, and alarm functions. Mission offers a few optional functions (“Tank and Well” controller software, “OPC Data Transfer”, expanded I/O) at additional
cost, but the majority of our customers simply buy the RTU and the annual service. You then use your existing computers, smart phones, or tablets to access the SCADA system via the secure web logins

MISSION RTU’s Designed for Lift Station

Mission RTU’s are available in two models. The M-110 provides comprehensive digital alarm point monitoring and hourly analog reports. The M-800 does everything the M-110 does, and adds real-time pump status, analogs, and automated control.

Don’t Pay For More Than You Need

Using traditional SCADA for the complex process control and large input/output needs that frequently occur in-plant makes sense. Bringing that level of complexity and cost into the simpler monitoring and control needs at lift stations does not. MISSION makes two systems so you can mix RTU’s and match them to your needs. Both RTU’s share a common electrical interface, come in the same enclosure choices, and have many of the same operational features. It is easy to evaluate this remarkable system as free 60 day evaluations are available; it’s a remarkable value as a complete system costs less than most dialers and a phone line.

mission-scada-life-cycle-costs-vs-traditional-scada

Get MISSION RTU Data into Our Software and Yours

The MISSION system includes the use of all our web based SCADA software, software upgrades, and hosting and maintaining two customer web sites.  All technical support, and all wireless data and long distance telephone charges and archiving of the customers’ historic device data is also included.  In addition, the MISSION system can send all your data through an OPC interface into your SCADA software.

Get Sophisticated SCADA Features For The Cost Of a Dialer

Graphs of Daily/Hourly Pump Runtimes and Starts – In addition to automatically collecting and posting runtimes and starts, MISSION’s software will chart and graph them too. The M-110 will collects up to three pump runtimes and starts while the M-800 will take up to eight. Both systems will also track and report simultaneous runtimes in duplex lift stations as well as automatically notify you if a pump exceeds an adjustable hourly starts threshold.

Automated Pump Problem Analysis of Daily Runtimes – Save money by letting the MISSION system catch pump problems before they turn into expensive alarm conditions. Save time by letting the MISSION software catch pumps that aren’t running in their normal variance parameters, and automatically alert plant management in a separate notification list.

Estimated Flow Calculations – The M-110 estimates flow by multiplying runtime times the draw down confirmed GPM of each pump. While you can connect a flow meter directly to an M800 and have it report and graph realtime flow, it can also calculate and report the volumetric flow calculations of each pump cycle.

RTU-to-RTU Automatic Control of Upstream Lift Stations – The real-time M-800 RTU will detect a high wet well level, send you an alarm and automatically call upstream lift stations with M-800s and shut down their pumps until the high level clears. Remote manual control of pumps or gates is also included.

Integrated Site Activity Logs – From its inception, MISSION has used electronic keys as an integrated part of tracks who is checking in and out of field sites.  This allows the operator to keep CMOM audit trails without resorting to soggy or illegible paper sheets kept at each station.

The Latest End-To-End Security – The best levels of security encompass multiple overlapping systems that maximize security throughout the whole system; MISSION uses this approach and meets the standards for communications that AWWA and Homeland Security have set.

Maintenance Free RTU’s, Wireless Links And…Everything – There is no maintenance for you to do on any MISSION RTU. If there is a RTU problem, you simply replace the board or radio at a guaranteed price that’s about 15% of a new unit; easy access to the RTU board and radio make changes a snap. If there a problem with a cell tower, the RTU will automatically connect to another one while the cellular carrier fixes it. MISSION maintains your web sites, databases, software…everything.

Easy Upgrades To Field RTU’s – It’s easy to upgrade the software in the field RTU; simply pop out the old chip and put in the new one. That’s all; it takes about 60 seconds. If you want to upgrade from a M-100 to a M-800, get a generous trade-in credit for your current unit; even if y

Streaming Data – 123SCADA.com

Access your information anywhere
Our use of advanced programming techniques produces a convenient and cohesive interface that works with a large monitor, desktop, tablet, and smartphone. This portal also offers a “classic view” that incorporates all the modern conveniences of the new 123SCADA site, but with the same menu organization as the site you have used before.

No software to install or additional fees to pay
There is no software to install or software licenses necessary with 123SCADA.com, so you can take full advantage of this completely new interface. There are no additional fees or charges to use our updated web portal.

Access your information anywhere
Our use of advanced programming techniques produces a convenient and cohesive interface that works with a large monitor, desktop, tablet, and smartphone. The portal also offers a “classic view” that incorporates all the modern conveniences of the new 123SCADA site, but with the same menu organization as the site you have used before.

No software to install or additional fees to pay
There is no software to install or software licenses necessary with 123SCADA.com, so you can take full advantage of this completely new interface. There are no additional fees or charges to use our updated web portal.

Lift Station – Daily Volumetric Flow Summary Report

mission-daily-flow-reportThe engineers of Mission Communications have added the “Daily Volumetric Flow Summary Report.” More than just a flow report, it centralizes the vital statistics of a pump station. Like all other Mission reports, it was inspired by a customer’s request. Mission does not charge extra for adding this type of functionality to the system when it is likely to benefit other users. Our service is meant to grow with customers’ needs.

Bruce Neerhof, Public Works Superintendent for Kohler Village (WI), provided the inspiration for this new report. He needed a report that summarized pump station performance graphically and with greater detail than what was available. “I was most concerned with studying inflow and infiltration,” Mr. Neerhof said, “but also found this report useful in uncovering illegal connections. I get piece of mind in knowing that I can briefly check this report along with my morning emails and feel secure in my water pump stations.”

The Daily Volumetric Flow Summary Report centralizes all monitored pump station activity.
A primary function of this report is to present volumetric daily flow calculations without the need for analog or pulse flow meters. Volumetric flow is calculated by taking the surface area of the sump and the change in level during a pump cycle (on/off/on) to accurately estimate inflow. Mission customers report that the volumetric flow calculations are accurate to within 5% of analog and pulse flow meter readings.

In addition to providing timestamped minimum, maximum, total, and average volumetric flow rates, the “Station Summary” section highlights runtime, rainfall, alarm, and connectivity statistics for the station. The “Pump Detail” section drills down to show the operation of each pump. One can quickly assess pump health by checking its starts, runtime, flow statistics, and variance at a glance.

An important report feature meant to detect potential stormwater inflow at the station is the “Hourly Flow vs. Rainfall” graph. It does exactly what its title implies, graphically displaying the correlation between hourly flow and rainfall in an easy-to-read format. By default, rainfall data comes from your local NWS station, although inputs from local tipping bucket equipped RTUs can be used instead.

Because real-time pump start data is needed to calculate volumetric flow, this report is only available for M-800 RTUs. For M-110 RTUs without analog or pulse flow meters, other reports are available which present flow calculations using the GPM method. This method derives flow by multiplying pump run time by GPM rating and is dependent upon calibrated or certified GPM ratings for increased accuracy. A M-110 RTU can be upgraded over the air to a M-800 RTU if the volumetric method is preferred.

 

Cellular Services

• Cellular Airtime; No Overages
• Direct relationships with AT&T, Verizon, Sprint, and Rogers; managed by Mission
• Secure Socket Connections for Responsive Alarming

Alarm Notifications

• Via Phone, Fax, Email, Web, Pagers, or Text Messages; No Toll Charges
• Sophisticated Call Out Destination and Schedule Options
• Alarms can be Acknowledged via all methods but Fax and Pager; Toll Free Number for Alarm Acknowledgement
• Callouts Recorded and Available for review from Web Portal
• Numerous Nuisance Alarm Reduction Features The User Interface and System
• Desktop Web Portal for Full Screen Computers
• “Mobi” Web Portal optimized for Smartphones and Tablets (123mc.mobi)
• Customizable Overview Map shows all your Units at a Glance
• Over 50 reports, Data Views, Charts and Graphs optimized for the Sensors and features of the RTU
• All Historical Data available for Comparative Analysis or Download to a spreadsheet
• Powerful Analytical Tools like Supergraph
• Real Time Viewer – Desktop Application for a customizable HMI-like view of Real-Time Units (M800 Model)
• All systems managed, hosted and enhanced by Mission Options and Advanced Features
• Optional Tank and Well Control System
• Optional real-time OPC link for customers with traditional SCADA HMI
• Expansion Boards and Service Plan for additional Data requirements beyond the built-in I/O Security
• Data from RTU to Servers is encrypted by Mission and sent by carrier over Private Networks
• RTUs cannot be accessed from the Public Internet
• Web Pages accessed via SSL V4, 1024 bit key encryption
• Logins require credentials; SuperAdmin can maintain access control list
• Best practices enforced for Networks, Routers, Firewalls, Malware Protection and Physical Access

Support & Guarantees

• Toll-Free, No-Cost Technical Support
• Replacement Costs Guaranteed not to exceed $250 for Main Board or Radio
• Technological Obsolescence Guarantee
• Complimentary Training and Webinars