Service

Our promise is simple:
Total Customer Satisfaction.

JCI Industries, Inc.’s experienced service technicians, exceptional quality standards, and commitment to continuous improvement ensure that JCI delivers the solution that best meets our customers’ needs. We strive to be an essential partner with our customers by addressing their needs and meeting or exceeding their expectations.

Our customers benefit from:

  • Longer equipment service life
  • Lower repair cost over machinery service life
  • Improved energy efficiency
  • Cost savings

Our Services

JCI provides pump and electric motor repair along with machine work, equipment packaging and fabrication. Our certified technicians have the expertise and experience to handle your needs professionally. We have repair locations at our Lee’s Summit, Missouri headquarters as well as several of our branch locations in Kansas and Missouri, including: Dodge City and Wichita, Kansas, as well as SWMO and Jefferson City, Missouri. This allows us to better serve a wide range of markets including municipal, food, chemical, petroleum, utilities and the general process industries.

  • 24 Hour / 7 Day Service
  • Field Service
  • Emergency Response
  • Preventative Maintenance Programs
  • Field Start-Up and Troubleshooting
  • Contract Maintenance
  • Service Contracts
  • Turnkey Installation
  • Complete Machine Shop
  • Dynamic Balancing
  • Vertical Turbine Re-bowling
  • Vacuum Pump Repair
  • Specialized Coatings
  • Laser Alignment

JCI: Solutions Powered by Partnership

JCI Industries, Inc. provides extensive solutions including high quality pump and motor repair along with the ability to offer industry leading new pumps, motors and mechanical seals to serve a wide range of industries. We strive to be an essential partner with our customers by addressing their needs and meeting or exceeding their expectations.

Inventory

JCI maintains over $2.5 million in dedicated inventory to support the customers we serve. Our inventory includes pumps, motors, repair kits and OEM replacement parts. We are committed to stocking high quality products and delivering them to you in a timely and cost efficient manner. Over $50 million in manufacturer inventory is available to JCI through factory maintained computer networks, providing you a solution 24×7.

Product Assistance

Please describe the products or service needs in the short form below and our technical assistants will work closely with you to ensure you have all necessary parts shipped instantly. You can also call our experts at 800-366-7867.


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